From helping personalize customer engagement to building a real-time retail supply chain, improving productivity and proactively mitigating disruptions, Dynamics 365 can do wonders for your company. Read the blog for a deep dive into how the new AI-powered solution is transforming retail and contact us to discuss how you can put AI to work for your business.
What is Dynamics 365 Customer Insights?
Dynamics 365 Customer Insights is an AI-powered solution designed to help retailers transform their marketing workflows. It enables marketers to manage projects and campaigns more efficiently by generating project boards from natural language inputs or existing briefs, connecting organizational data, and streamlining workflows. This helps retailers enhance productivity and speed to market while delivering personalized customer experiences.
How does AI improve supply chain management?
AI enhances supply chain management by providing tools for accurate demand planning, streamlining procurement, and improving inventory visibility. New Copilot capabilities in Dynamics 365 help planners understand forecasts, identify patterns, and automate routine tasks, allowing them to focus on high-priority activities. This leads to better decision-making, reduced excess inventory, and increased working capital.
What are the new Copilot features in Dynamics 365?
New Copilot features in Dynamics 365 include capabilities for generating content ideas, querying customer data using natural language, and creating customer segments. For supply chain teams, Copilot provides insights and conversational help to enhance productivity and collaboration. These features aim to simplify campaign management and improve decision-making processes across marketing and supply chain operations.
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